Shipping & Returns
The Unique You uses prepaid Australia Post satchels for all orders, if your cart is over $50.00, free shipping is available. For orders under this benchmark, we charge a flat rate of $7.50, no matter how many items you purchase. Express shipping is also available for a flat rate of $11.00 on any orders regardless of the size of satchel that will be required – the balance of the cost is on us.
We will gladly accept the return or exchange of new, unused & undamaged goods within 14 days of delivery date. Please use the contact us link and email us your concerns & or reasons for wanting to return or exchange your purchase before sending it back.
All returned goods must be in their original condition and packaging for a full refund, less the shipping fee, otherwise the return or exchange will not be honored. Returns after 14 days without prior arrangements will likewise not be honored.
The following are not refundable: Intimate apparel , worn clothing or clothes without tags attached.
Our physical address for returns is:
7 Coulter Street
South Australia 5159