The Unique You is run by me from my home, everything that is on the website is here in my store room (aka spare bedroom!) in the Southern suburbs of Adelaide. Everything is already packed in plastic bags, packaged by the manufacturer. I do not need to touch your product, with the exception of the jewellery. I wash my hands before I package your products, there is hand sanitizer, antibacterial wipes and alcohol wipes on my desk, which I use in between parcels.
I live alone so no-one else is in contact with your purchase, I use the Australia Post online business account, so I print my own labels, then hand them over the counter at a Post Office.
I post same day, although Australia Post is experiencing significant delivery delays due to limited flights, social distancing requirements and increased parcel volumes. They are working to improve this by adding more delivery vans to their network, chartering flights, hiring extra staff and working 24/7 to sort. Express Post is still an option, parcels are being prioritized but they do take longer than next business day, but they do arrive sooner.
In short, shopping with me is an absolutely safe way to go, I am online only and have been for the last seven years, in all that time Australia Post only failed to deliver a handful of times, for which refunds were issued, it may take extra time to for your order to reach you, but it will...
I appreciate your business and your patience in these unprecedented times..